Contact us

How can we help you?

Please fill in the form and we'll contact you as soon as possible.

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service




+254
 







My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Health and wellbeing|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


Contact us

Direction to KONE Uganda

KONE KENYA

KONE KENYA LTD
MERCURE ANNEX, 13TH FLOOR
UPPERHILL LONGONOT ROAD
NAIROBI, KENYA
TOLL FREE NO.0800 720 130
TEL 0115848603

Customer care agent

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

KONE Customer Care
0800 720 130
Open 24 hours for service calls to report emergency or elevator issue

Customer care agent

KONE Customer Service

0800 720 130
Customer Service is open on Weekdays from 9 AM to 6 PM for general requests and queries.

Cookies

We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement.